Cancellation Policy

Regularly Scheduled Tours -  Cancellations made more than 24 hours in advance are fully refundable (A 5% cancellation fee applies).  Tours cancelled with less than 24 hours notice are non-refundable.
Private Tours - Cancellations made more than 7 days in advance are fully refundable (A 5% cancellation fee applies).  Cancellations made more than 24 hours in advance are entitled to 50% refund.  Tours cancelled with less than 24 hours notice are non-refundable.

Weather Policy

All of our tours run rain or shine - we even offer rain capes on bike tours to keep you dry!  Only in extreme weather conditions shall a tour be cancelled.  This decision is always taken at the meeting point of the tour and not before the departing time.  In the rare event a tour is cancelled we will attempt to place you on another departure, or offer a full refund.

Ride difficulty

Ours tours run at a relaxed pace, and include plenty of breaks and informational stops along the way. Montreal is a truly bike friendly city. The tours stick mostly to bike lanes, although we occasionally run along city streets. Also, riding in a group is helpful and we always provide tips for smart and safe riding at the beginning of each tour. That being said, it’s important that you be comfortable riding a bicycle in an urban setting. That is the only thing.

 

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